Meet Peanut - The Autonomous Service Robot
Peanut and its family of autonomous service robots are here to assist humans in our daily work and not to replace us. Peanut - the food delivery robot ensures accurate delivery of dishes and packages in restaurants and hotels. The robotic waiter helps human waiters with the repetitive rounds of food delivery from the kitchen to the tables. Therefore, waiters will have more time to interact with customers, delivering excellent customer service at your restaurant. You would agree with us that happy waiters make happy customers, and this makes customers want to visit your restaurant over and over again.
Peanut is built on a powerful multi-sensor fusion technology, comprising of LIDAR, machine vision, depth sensor and more. It can locate and navigate an indoor environment with high precision. Never underestimate Peanut based on its size, it can carry up to 30kg of weight and run smoothly even in the most sophisticated environment. The autonomous positioning and navigation feature is the key winning factor that makes Peanut stands out from its competitors. Service robots make food delivery based on the sensors positioned on the ceiling of the restaurant. Rest assure that all food delivery will be accurate with no wrong orders made! And you would be surprised that mapping and path planning can be set up just within a few hours.
Multiple rounds of testing have been carried out, and statistics show that Peanut can serve up to an average of 140 rounds of delivery daily. At any one time, it can deliver food to 2 tables, totalling up to 280 dishes or deliveries a day. With the robust planning system, multiple service robots can work together seamlessly in the same working environment. You don't have to worry about the service robot knocking into humans; it will automatically sense and overcome obstacles in its path.
Comes with a smart voice recognition system, Peanut recognises the kitchen chefs' orders and responds intelligently. The built-in infrared perception system detects if the dishes are delivered to the tables. Once the delivery is completed, Peanut will automatically return to the kitchen once the customers remove the plates from the trays. Built based on a powerful Artificial Interactive (AI) engine, a beautifully designed screen shows the vivid human-like expression, allowing anyone to interact with Peanut easily.
At a newly opened Haidilao outlet in Beijing, service robots are used to deliver food and fetch used trays. Peanuts and friends are there to assist human waiters in taking care of all the tables in the restaurant. The plan is to bring down the staff size to 130 to 140 per restaurant from the current 170. It would never be possible for a restaurant to go unstaffed as dining is a combination of logistics and service. The aim of introducing automation is to increase productivity and efficiency. (A first-hand review, 3 Nov 2018, South China Morning Post)
Service robots are here to stay. To ease the labour crunch in the Food and Beverage (F&B) industry, the best solution is to introduce service robots into restaurants. Service robots have a low capital investment, and they work relentlessly without any complains. Furthermore, they attract customers into the restaurant and chances are high that you will get a free social media shout out from the customers' account. At Ourglass Robotics, we carry two models of Peanut food delivery robot; the regular Peanut Waiter Robot and the Mini Peanut Waiter Robot. If you would like to learn more about Peanut and its family of autonomous service robots, leave us a message and we will connect with you as soon as we can.
A first-hand review of Haidilao's 'smart' hotpot restaurant in Beijing. 3 Nov 2018. Retrieved from https://www.scmp.com/tech/article/2171402/first-hand-review-haidilaos-smart-hotpot-restaurant-beijing