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Raffles Marina: Newly Hired Robot Waiters at Marina Bistro

Updated: Apr 29, 2023

Country clubs are gaining popularity as Singaporeans seek new sight-seeing spots to cope with the travel restrictions due to the pandemic. Basking in the sunset and catching sight of the Tuas Second Link at the Raffles Marina Lighthouse has become one of the go-tos for Singaporeans. Since late last year, Raffles Marina has seen an increase in the number of visitors.

After taking a stroll down the breakwater, head over to Marina Bistro for a meal or a drink and enjoy the beautiful sea view. Get ready to meet Marina Bistro's new hires—the robot waiters. Marina Bistro hired robot waiters to assist their service staff, aiming to enhance overall dining experience.

Mr Michael Leong, F&B Operations Manager said, "We always strive to uphold and improve our service standards. This includes bringing in new technologies to assist us in meeting this goal."

"Having seen the robots being implemented successfully by Swee Choon and Shin Minori, we saw the potential of robot waiters helping us serve customers more efficiently. It frees up our service staff by reducing their travel time and distance to and from the kitchen, so our staff gets more time to interact with customers," said Michael.

William, owner of Ourglass Robotics said, "We see an increased demand of customers testing and deploying our robots at their restaurants. Their concerns are mainly manpower shortage and productivity challenges. Some of them also highlighted the need to minimise human contacts, reducing the spread of the coronavirus."

Robot waiters are not here to snatch jobs from humans but here to assist service staff in doing their jobs faster, making everyone happier. To catch a glimpse of the newly hired robot waiters, visit Marina Bistro at 10 Tuas West Drive, Singapore 638404 – 5-minute walk from Tuas Link MRT. Open daily from 8am to 9pm and open to public.

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