SERVICE ROBOTS FOR RESTAURANT
Our customers see an average increase of 20% in productivity with the adoption of our restaurant robot solutions. The common uses of our restaurant service robots include welcoming customers into the restaurant, serving food from the kitchen to the customers, and returning empty plates to the washing area. To overcome manpower challenges and high labour costs, all of our service robots can be implemented to play different roles in a restaurant, improving service efficiency.
WAITER ROBOT IN JAPANESE RESTAURANT
Due to the manpower crunch, Shin Minori finds it challenging to hire local servers. As the restaurant has over 200 items on their ala-carte buffet menu, existing servers were making countless trips to the kitchen, causing exhaustion. To alleviate the situation, they hired waiter robots (Loco and Loca) to take over the workload of sending food from the kitchen to the customers. This gives servers more time to interact with diners, bringing dining experience to the next level.
BENEFITS OF ROBOT WAITER
Tackle High Labour Cost
Our service robot costs just half of a server's monthly pay. With them in place, you can reduce the number of servers by assigning tasks such as sending food from the kitchen to the customers and returning empty plates to the washing area without hiring extra human resources.
Reduce Customer Wait Time
As more people are dining in restaurants post-pandemic, the average wait time has increased. Our service robots help increase efficiency by an average of 3 times, taking the load off service staff. Servers get to focus on more important tasks, making customers happier.
Decrease Servers Burnout
Due to the tiring nature of the F&B industry, lesser workers are available. This increases the workload for existing servers, subjecting them to burnout. With the help of service robots, servers get to reduce their walking by up to 80%.
Customer Success
Our customers have achieved success in implementing our service robot(s) at their restaurant, workplace, etc. Read on to find out the challenges they face and how they overcome them with our service robots.
Shin Minori Japanese Restaurant
The founder of Shin Minori shared with us about the challenges she hopes to resolve with technology. Firstly, manpower crunch, due to the increased salary expectations of locals, restauranters are finding it hard to hire local servers.
Tim Ho Wan
Tim Ho Wan welcomes robot waiters at its Westgate and MBS outlets. Learn how the famous dim sum restaurant overcomes manpower shortages with our robot waiters and reduced workload for its pool of experienced employees.
Straits Chinese
Singapore's oldest Nonya restaurant deployed the latest waiter robots to overcome their manpower shortage challenges. Read on to find out how their staff are working with waiter robots in bringing new efficiencies.
Sum Kee Food
A traditional dim sum and zhi char restaurant introduces robot waiters at its Jurong outlet. The owner shares with us some benefits, and how it has helped his service staff to reduce workload and provide a better experience for customers.
Spring Court
Established in 1929, Singapore's oldest family-run restaurant with a seating capacity of 650 seats in a 4-storey building brings robot waiters to assists in its daily operations. Learn more from Mdm Soon as she shares how our waiter robots has helped the business.
Cabana
The Cabana is a family-friendly alfresco dining place open only to members of the Singapore Swimming Club. Hear more from their staff members, as they share how our waiter robots has helped them improve their service.
Jia Wei in Grand Mercure Roxy Singapore
Located in a hotel, Jia Wei is a casual restaurant that serves the public and hotel guests ranging from small to large family sizes with 3 large dining rooms for private gatherings. With an aging workforce, hear from their staff members - sharing how our waiter robots has helped them amidst a manpower crunch.
Chutney Mary
Offering an impressive selection of street food from different parts of India, the restaurant at Changi Airport Terminal 2 sees a large volume of customers coming from the departure hall of the airport and in an industry with a manpower shortage, find out more about how our waiter robots has helped the restaurant.
PARKROYAL Collection Marina Bay, Singapore
Singapore's first 'Garden-in-a-Hotel' that champions sustainability, environmental responsibility and advocate for green innovations in the hospitality industry. Learn more about how our waiter robots helps to deliver delicious food from Peppermint to Portman's Bar, saving 7 hours of their associates' time each day.
Rasa Rasa
Rasa Rasa is a coffeeshop style family restaurant that serves a variety of delicious halal foods. With a focus on being a place for friends and families to get together, it offers a casual and relaxed outdoor concept that has a large space seating up to 200 diners.
MYO Restobar
MYO Restobar is the offshoot of Kia Hiang Restaurant, serving classic home-style Cantonese dishes, from dim sum to mouth-watering dishes. Find out how they have overcome manpower shortage with waiter robots.
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