Robots at the Cabana
- E. Law
- Jun 8, 2022
- 2 min read
Updated: Apr 29, 2023
Serving the guests at the Singapore Swimming Club (SSC), is the Cabana, an outdoor family-friendly alfresco that serves a wide variety of delicious cuisines.
The Cabana is a huge restaurant, with a seating capacity that easily accommodates for over 200 guests. They also have an indoor kitchen at The Palms restaurant which is a 100 metres walk away.
Take 100m and multiply it by the numerous trips the service staff have to make - it is expected that the service staff would have to walk quite a lot around the restaurant and to the indoor kitchen.
This is why they have adopted 2 of our friendly kittens - The Bella Robot Waiter. We took the chance to visit the restaurant, and speak to stewarding manager Michael Vincent.
CREATING AN EFFICIENT SERVICE
“We face a manpower crunch during the COVID-19 pandemic, it affects our service delivery and customer wait time. Now with the BellaBot, our staff can focus on serving the customers while the robot waiters go pick the food from the kitchen," said Michael.
He also compliments that Ourglass Robotics is doing a magnificent job and the service robots are working quite well. They know the routes and go to the destination stations as "instructed" by servers through the touch screen.
CUSTOMER TESTIMONIES
"is the best idea to bring some innovative way of transferring your goods from one kitchen to another, and robotic systems is good to act on behalf" says one of the members at The Singapore Swimming Club who feels satisfied with the service at the Cabana. e
Check out the full video below:
Visit Cabana at 45 Tg Rhu Rd, Singapore 436899
Thursday to Saturday: 5pm to 9.30pm | Sunday and Public Holidays: 11am to 4pm |
Monday to Wednesday: Closed
*Only open to Singapore Swimming Club members
This is a great example of how robotics can improve real-world service experiences. The use of BellaBot at the Cabana not only helps staff deliver food faster and more efficiently, but it also creates a fun and memorable interaction for guests. Smart Square HMH It’s exciting to see how service robots are being used to solve manpower challenges and enhance customer satisfaction in hospitality settings
This was an engaging and imaginative exploration of how technology is reshaping everyday experiences. The balance between creativity and real-world application made the topic accessible and enjoyable. It reminded me of a related discussion I recently read on https://www.rosedalewellness.com/, where innovation was viewed through the lens of human experience and balance. Your storytelling approach added depth, making the concept feel both futuristic and relatable.
The post clearly highlights an operational challenge: a large-capacity restaurant paired with a distant kitchen increases staff fatigue, turnaround time, and service inefficiencies—an issue well documented in Wikipedia’s discussions on restaurant workflow and ergonomics.
Just as businesses must plan layouts carefully to reduce hidden costs, financial planning tools like an emi-calculator help individuals anticipate long-term effort and expense before committing.
Thoughtful design—whether in hospitality operations or personal finances—ultimately improves sustainability, efficiency, and overall experience for everyone involved
It’s really interesting to see how robotics are being used to support large venues like SSC’s Cabana, especially when the layout requires staff to walk long distances curaslicers between spaces. Automation like this doesn’t just reduce physical strain; it also improves service consistency and efficiency.
Robots like the Bella Robot Waiter at the Cabana show how smart automation can transform hospitality, reducing long walking distances for staff and improving overall efficiency. This blend of innovation and customer experience reflects a growing global trend where technology enhances everyday services. Platforms like LuxePress.us also highlight how modern lifestyle spaces—from dining to travel—are evolving with stylish, tech-driven solutions.